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Software & Automation

Software Support and Training

Software set up well can still drift if the team is unsure how to use it. FinAura trains your people on Zoho Books, Tally Prime and related tools using your own data and processes, and supports them after go-live: questions answered, mistakes corrected and set-up adjusted as the business changes.

  • Implementation specialists, not resellers
  • Accountants who use the software daily
  • Bangalore and across India

What is covered

What Software Support and Training Covers

So the system keeps being used properly.

Role-based training

What each person needs.

Your own data

Training on real transactions.

Guides

Short notes for your processes.

Help desk

Questions answered quickly.

Corrections

Mistakes fixed with explanation.

Health checks

Set-up reviewed periodically.

How the month runs

How It Works

Train, guide, support, review.

  1. Step 1

    Train

    • By role
    • On your data
    • Hands-on
  2. Step 2

    Guide

    • Process notes
    • Checklists
    • Shortcuts
  3. Step 3

    Support

    • Questions
    • Corrections
    • Fixes
  4. Step 4

    Review

    • Usage check
    • Set-up tuned
    • Refreshers

Your part

What We Need From You

  1. 01Who needs training and their roles
  2. 02Access to your software
  3. 03Your processes
  4. 04Time for sessions

Our part

What You Get

  • A team confident in the software
  • Guides for your processes
  • Support when stuck
  • A set-up that stays clean

A common question

Is this Zoho's certification course?

No. This is practical training for your team on your own set-up and processes, by accountants who use the software daily. Zoho and Tally offer their own certifications separately.

The aim is that your team posts transactions correctly and uses the reports, not that they pass an exam.

See Zoho Books implementation
SupportAfter go-live
GuidesYour processes
TrainingHands-on, by role

Who it is for

Who It Is For

01

Teams on new software

After go-live.

02

New finance hires

Onboarding.

03

Owners who want to read reports

Without help.

04

Companies with set-up drift

Clean-up and refresh.

The rules, in plain English

What the Law Says

Companies (Accounts) Rules, 2014

Rule 3

Accounting software used by companies must keep an audit trail of every change that cannot be switched off, and books kept electronically must have a daily back-up on servers in India.

Official source: mca.gov.in

CGST Rules, 2017

Rule 48(4)

Notified businesses register their invoices on the invoice registration portal, which issues an IRN and QR code; billing software can do this directly.

Official source: cbic-gst.gov.in

Digital Personal Data Protection Act, 2023

Personal data

Employee and customer personal data held in HR and finance systems is processed for a stated purpose with the safeguards the Act and its rules require.

Official source: meity.gov.in

This is general information, not advice for your situation; we confirm what applies to you before any work starts.

Questions we get asked

Software Support and Training: Questions, Answered

Do you offer Zoho Books certification?

No. We provide practical training on your own set-up; certifications are offered by Zoho.

Is training online or in person?

Either. Most sessions are online; we train in person in Bangalore when useful.

How is support provided after go-live?

By email, chat or call within the agreed scope, with screen-sharing for fixes.

Can you train us on Tally Prime too?

Yes, on Tally Prime and on HRMS and reporting tools we implement.

Talk to Us About Software Support and Training

Tell us who needs training and on which software. We reply within one business day with a plan and a fixed fee.